Leveraging behavior into your organization

30f143-533x533.dm.edit_lP2gkX-1920w

As I sat through two days of excellent content, presentation, technology and expertise at the PDP summit in Colorado Springs, Co it became very clear to me how important, once again, it is to leverage behavior in the right job and environment. One of the things I want to share with other owners in the fire and flood restoration industry is that now more than every its important to recognize the talents of the individuals you hire in, mentor, manage, develop and work with every day.

One good example is how leaders handle delegation. Those that are drivers are going to leave the details to someone else while they focus on the big picture. Trust will play a factor too. Those that are high extroversion/high patience like to collaborate and bring everyone into the decision making. My good friends that are restoration industry owners and leaders – pay attention to this when working with your teams. At the same time, it’s important for everyone to understand the importance of behavior in any type of relationship. Friend, mate, co-worker, friend of a friend always respect other individuals opinions and ideas which will go a very long way. Like a friend once told me “the best talker is a good listener”.

Posted in

More Posts

Facilitator leads a small team review of people-data charts and sticky-note plans, with the KYT Powered by LearnKey logo on the glass wall.

What We’ve Been Teaching Through the Know Your Talents Blog Over the Last Year

Over the past year, the Know Your Talents blog has traced a single theme: organizations win through people. This recap connects our key topics—people data, culture, middle-manager development, workforce management, execution-focused consulting, and AI-driven change—into one behavior-first blueprint for building resilient teams, aligned cultures, and leaders who can guide their organizations through 2026 and beyond.
Read More

Culture, AI, and Change: A Recipe for Challenges, and Why Those Who Solve Them Will Win

Culture, AI, and Change: A Recipe for Challenges, and Why Those Who Solve Them Will Win Artificial Intelligence has become the fastest-moving force of business disruption today, and its impact on consulting and workforce development is profound. It took me six months of experimenting with AI inside Know Your Talents and LearnKey to realize that…
Read More
Management vs strategy consulting diagram showing operational execution versus strategic vision

Management Consulting vs. Strategy Consulting: What sets them apart?

In this post on management consulting vs strategy consulting, we break down the distinct roles each plays—from vision-focused strategy engagement at the C-suite level to execution-driven management projects that optimize processes and performance. You’ll learn their key deliverables, methodologies, and when to bring in firms like BCG or specialists like Know Your Talents to get the right expertise for your business goals.
Read More