Superb Customer Service!

May 24, 2016
tree-1-e1464110286819-480x640-1920w

Being recognized as a guest at a hotel was such a great customer service experience! Do you think I am a customer for life? Indeed!
Through our work at Know Your Talents, it is often that the team shows up in cities across the US to provide workshops, speaking engagements, trade shows, etc. and if you are a traveler, you know how demanding traveling can be on your teams, your family and yourself! Yet, when you walk into the hotel, you see YOUR name on the marquis, not the companies, but YOUR name. And it is the hotel’s appreciation for all the time spent in traveling and they want YOU to feel special. And it works! Check out the picture of our own Sarah Blik next to her marquis sign, the sign over the counter when at check-in and they gave her a welcome basket. Such a superb customer service experience!

Posted in

More Posts

The Ultimate Guide to People Data and PDP Assessments in Modern Corporate Environments

People data is at the heart of modern workforce strategies. In our article, we delve into how leveraging people data can transform decision-making processes, optimize talent management, and drive innovation across all levels of an organization. By harnessing detailed insights from people data, companies can not only boost employee engagement but also pave the way for sustainable business growth in an ever-evolving market.
Read More →
Middle managers are responsible for leadership success

The Leadership Skills Middle Managers Are Responsible for Navigating Leadership from the Middle

Middle managers are responsible for navigating leadership. Middle managers do so from the middle. Middle managers hold one of the most challenging leadership positions in any organization. At the crossroads between senior leadership and frontline employees, middle managers must balance expectations, drive results, and foster collaboration while navigating constant change. Without the right leadership skills,…
Read More →
Make Know Your Talents your company culture consultant.

What is a Company Culture Consultant?

A thriving organizational culture isn’t just a “nice to have” — it’s the fuel that drives innovation, collaboration, and long-term success. When employees feel aligned with a company’s mission, values, and goals, they’re more engaged, more productive, and more likely to stay. That’s where a company culture consultant comes in. At Know Your Talents, we’re more than just consultants — we’re strategic partners dedicated to diagnosing, transforming, and sustaining your company’s culture so you can focus on what you do best. Below, we’ll explore how a company culture consultant adds value, what our approach looks like, and why partnering with Know Your Talents is the smart move for any organization seeking sustainable growth.
Read More →